Terms and Conditions

The information provided on our website, labels, and any marketing materials produced by HLV Sciences LLC ("The Company") relating to our dietary and nutritional supplement products ("The Products") is intended for general informational and educational purposes only. These statements have not been evaluated by the Food and Drug Administration (FDA).


The Products are not intended to diagnose, treat, cure, or prevent any diseases or health conditions. The information should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with your healthcare provider before starting any new health regimen, including the use of our Products.


All of our Products should be used as directed on the label, and should not be used if you are pregnant or nursing, unless under the direct recommendation of a healthcare professional. If you experience any adverse reactions or side effects after the use of our Products, stop using the Product immediately and seek medical attention.


While The Company endeavors to ensure the accuracy of the information provided, we make no warranties or representations, express or implied, as to the completeness, accuracy, reliability, suitability, or availability of the Products, as well as the information, products, or services related to the Products.


The Company will not be liable for any direct, indirect, incidental, punitive, and consequential damages, loss, or injury that may result from the use or misuse of our Products, reliance on information provided related to our Products, or any other matter related to our Products.


Your use of any information or materials related to our Products is entirely at your own risk, for which The Company shall not be liable. It shall be your own responsibility to ensure that any Products, services, or information available through this website meet your specific requirements.


This disclaimer applies to the fullest extent permitted by law and survives the termination of your relationship with The Company.


By using our Products, you accept this liability disclaimer in full.


Note: Always consult with a licensed healthcare professional before making any changes to your diet or supplement regimen. Individual results may vary.




Privacy Policy 

This is the privacy policy for www.HLVsciences.com and all websites owned or operated by HLV Sciences, LLC. This privacy policy applies whether you are accessing the site via personal computer or mobile device. Your privacy is important to us. Please take a moment to familiarize yourself with our privacy practices. We may amend this Privacy Policy from time to time by updating this page, so please check this page periodically to ensure that you are informed of any changes that we implement. If you do not agree with this Privacy Policy, please do not participate in the Site or any features, activities, or services offered through the Site.



Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information any time you are in contact with us or our affiliates. We may share this personal information with our affiliates and use it consistent with this Privacy Policy.


Here are some examples of how we may collect personal information:


When you set up a log-in account through the Site, you are required to provide certain information, such as your first and last name, address, telephone, and email address. You are also required to select a password.


If you choose to communicate with us through email, via our website, by telephone, in writing or through other means, we may collect any personal information that you voluntarily provide to us.


There may be a separate registration process to enter promotions such as contests that may require the submission of some or all of the following information: First and Last Name, Address, Telephone Number, Email Address, & Date of Birth. Additional information may be requested depending on the specific promotion, but submission of such information may be optional. The promotion rules will provide specific details and requirements.


Here are some examples of how we use personal information:


The personal information that we collect allows us to keep you posted on our latest product announcements, promotions, special offers, and upcoming events. It also helps us improve our products, services, content, and advertising.


From time to time, we may use your personal information to send important notices. Because this information is important to your interaction with us, you may not be able to opt out of certain communications.


If you enter a contest or promotion, we may use the information that you provide to administer those programs.



Non-personal information is data in a form that does not permit direct association with any specific individual. As is true of most websites, we may collect, use, and disclose non personal information, such as user Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit pages, and date/time stamp, for any purpose, such as to better understand user behavior and facilitate the effectiveness of our content and advertising.



At times, we may make certain personal information available to strategic partners that work with us to provide products and services, or that help us market to customers. Personal information will only be shared by us to provide or improve our products, services, and advertising; it will not be shared with third parties for their marketing purposes.


We may also disclose any information that we possess about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights or property of visitors to or users of the Site, including our customers. We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process, or governmental request. We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies or organizations for fraud protection purposes, or if we determine that disclosure is reasonably necessary to enforce our Terms of Use.



We use cookies and other persistent identifiers to enhance your experience and track information about visitors and visits to our site. Cookies are small files that enable this Site’s or service providers systems to recognize your browser and carry certain information. Customers may have the ability to have their personal computer warn them each time a cookie is set, or turn off cookies through their browser. Each browser is different, so look at your browser Help menu to learn the correct way to modify your cookies. Turning cookies off may interfere with the normal functionality of the site.



If you do not want to be on our electronic mailing list, you can opt out at any time. To modify your email subscription, please unsubscribe from emails via the unsubscribe link in each email.




Refund Policy 


Unopened Product – we will be glad to issue a refund or exchange for an unopened product that is returned to us within 30 days of your purchase (less shipping and handling). The product must have been purchased directly from www.HLVsciences.com 


Opened Product – if you are not satisfied with your purchase, you are welcome to exchange the unused portion for another HLV Sciences product of equal or less value if the product is returned to us within 30 days of your purchase (less shipping and handling). You MUST provide your receipt/order confirmation. There must be at least 75% of the unused product in the container.


The product must have been purchased directly from the www.HLVsciences.com website.


To obtain the refund or exchange described above, we must physically receive the return within thirty (30) days from the date of purchase. The return MUST include the unused product, all original packaging and the invoice which was included in the original shipment. You MUST include a note containing your name, address, reason for return, email address, and phone number. You must contact us via the Contact Page on www.HLVsciences.com for a return authorization (RA) number prior to sending the product back and this RA number must be clearly listed on the outside of the package AND on the invoice included in the package.


We recommend using UPS or insured mail for returns. We cannot be held responsible for items that are not received at our warehouse. If we receive the return after the thirty (30) day period or in violation of the requirements stated above, then we will not be able to return your money and will be unable to returned unused product to you.


Returns must be addressed as follows:

HLV Sciences LLC

Attention: Returns

2965 Franklin Turnpike

Danville, VA 24540


Note: Our return and exchange policy for opened containers requires that the product is consumed as directed. It is not intended to honor the return of product that was removed or consumed in excessive quantities during the thirty (30) day period. If an excess supply of the product was removed from the container and/or consumed during the guarantee period, the guarantee and return will be voided. The unused portion of the product will not be returned to you for health and safety reasons. If you have previously returned any product to us under this refund policy, any future requests for a refund will not be honored. Please feel free to contact us with any questions or concerns.